FAQ

Shopping Information

Where is AfzalMart located?

AfzalMart is currently dealing online, but our office is located at DHA Lahore.

Order Information

How to place an order at AfzalMart?

You can place your order online at the AfzalMart website. To place an order at the AfzalMart store website, here are the easy steps to follow;
  • Click on the product you like.
  • Pick colour and size.
  • Click on “Add to Cart.
  • Click on “Proceed to Checkout.
  • Enter your name, contact number, and address from where you want your parcel to be delivered.
  • Click on “Complete Order.
Once you complete placing an order at AfzalMart online store, you will receive a confirmation message from us to verify your order. Our customer representative will also call you to double-check order confirmation. Also, you’ll be provided with an order tracking number to trace your shipment status. If you require any assistance regarding order placement, contact Us

Is there any minimum purchase/order requirement?

No, we observe no purchase or minimum order requirement. You can order as many products as you like without getting bound to any minimum order requirement.

How can I get new stock updates?

You can subscribe to AfzalMart newsletter and receive recent updates on sales, and promotions offered by us.

Payment Information

What are the payment options available at Afzalmart?

For users’ convenience and payment security, we support cash on delivery transactions only.

What are the delivery charges?

AfzalMart is currently offering FREE DELIVERY in Lahore. There is no order or purchase limit.

Are there any hidden or additional charges?

We apply no hidden or additional charges on AfzalMart online shopping. All the prices mentioned at the AfzalMart store are inclusive of all the taxes.

Shipping Information

How many days AfzalMart takes to deliver orders?

We ensure the fastest order delivery in Lahore. AfzalMart will deliver your shipment within 2 business days. However, it may take 3-5 business days to get your order delivered in case of technical or other issues.

Returns & Refunds

Can I replace my order?

At AfzalMart, we aim to provide 100% satisfaction to our customers with genuine and quality products. However, if you want to replace your order, you must have a fundamental reason behind it. Please read our Return & Refund Policy to understand how the order return process works.